FAQs
What is Selfridges famous for?
Selfridges is famous for offering a luxury experience, with it now far surpassing a department store. In fact, aside from the shopping, the buildings are bursting with fine dining restaurants and bougie eateries - La Tua Pasta and the Champagne and Oyster bar to name a few, multiple piercing studios and even a cinema. Not to mention, the Selfridges buildings themselves have become known for "architectural excellence", recognised as popular tourist attractions in their own right.
What is Selfridges' return policy?
Selfridges offers a full refund or exchange within 28 days of purchase, provided that the items are in original condition and that you have proof of purchase. And don't sweat it, returns are able to be made online or in store.
How much does Selfridges' delivery cost?
Selfridges offers various delivery options. Standard delivery (arriving within five working day, from Monday to Friday) costs £5 for orders up to £200, £8 for orders between £201 and £600 and is free for all orders over £601. The store also offers a nominated day delivery service for £8 - you just need to order by 4pm if you want delivery for the next day.
Does Selfridges offer gift cards?
Yes, Selfridges does sell gift cards. They are available to purchase online or in any of its four stores and can contain any amount of money up to £1000. All you need to do is enter their name and a personalised message at checkout.
Do Selfridges gift cards expire?
Selfridges gift cards and vouchers do not have an expiry date, so if you can't decide what to buy, there's no rush - you have all the time in the world.
What online payment does Selfridges accept?
Selfridges accepts gift cards and all major credit and debit cards, including Visa, American Express, Mastercard and Maestro.
Does Selfridges have a student discount?
Selfridges does offer a student discount, with current savings estimated to be at 21%. All you need to do is register online, and verify your student status with your student ID card. Easy.
What brands are sold in Selfridges?
Selfridges stocks thousands of brands across fashion, beauty, homeware, tech and food. Among them are: Chanel, Jo Malone, Diptyque, Skims, Chloe, Swarovski, Apple, Gucci, Hunter, Jacquemus, Smeg, Bella Freud, Dior, Mulberry, Kitchenaid, Loewe, Dr. Martens, Miu Miu, The Row, Smythson, Pangaia, Le Creuset, Reformation and UGG.
What is the biggest Selfridges in the UK?
The biggest Selfridges in the UK is unsurprisingly its flagship store and headquarters, on London's Oxford Street, with 540,000 square feet of selling space.
Why are Selfridges bags yellow?
Selfridges yellow bags were only introduced in the 1980s and there's a very special reason behind them - inspired by the Selfridges Rose. The Selfridges Rose - a yellow Hybrid Tea rose, was grown in 1984 to commemorate the store's 75th anniversary. The yellow rose quickly became the symbol of House of Selfridge, and inspired its signature yellow colour-scheme, from the iconic shopping bags to the store's logo.
How can I contact Selfridges?
There are multiple ways to contact Selfridges. You can contact them by phone - 0800 123 400 when calling from the UK, and +44 (0)207 160 6222 when calling from abroad. Their Customer Service Team are also on hand to respond to your questions live between 9am and 8pm BST. Simply click the 'Want to chat?' button at the bottom of the screen. You can also contact Selfridges via post, by sending a letter to Customer Services at the below address:
Customer services
Selfridges & Co
400 Oxford Street
London
W1A 1AB
Hints and tips
Being a luxury retailer and specialising in designer products, Selfridges is expensive. But with high price tags comes the opportunity for mega savings, thanks to sought-after Selfridges discount codes. Scroll on for money saving hints and tips, and be sure to bookmark this page, which we will keep updated with the latest Selfridges discount codes and deals.
Sign up for the Selfridges newsletter - Get free next-day UK delivery on your next order when you sign up for the Selfridges newsletter. Plus, being on the email list will keep you up to date on all the latest promotions and events.
Make a Selfridges wish list - To make the most of the Selfridges deals, create an account and make a Selfridges wish list. That way, all of the items that you're after will be in one place and you will be able to see when they go on sale.
Sign up for Selfridges Plus - Selfridges Plus will cost you just £10 and will entitle you to unlimited deliveries across the UK and EU for 12 months. Better yet, there's no minimum order value, and you can choose from unlimited UK timed, nominated, standard, and next-day delivery. Note: Selfridges Plus is only available across the UK and EU. If you live outside of that, there is a Selfridges Global option - setting you back £40 for the year.
How to use your Selfridges discount code
- In order to use your Selfridges discount code, simply find the one you want and press 'get code' - it will appear in a pop-up box.
- Then, once you're ready to pay at Selfridges checkout, there will be a promotional code box option - simply copy and paste the code into the box and press 'APPLY'.
What to Buy at Selfridges
If you’re after luxury items, Selfridges is the place to be. This one-of-a-kind department store offers luxury at every corner. Over the years, Selfridges has added a variety of categories to its already expansive roster of products.
When it comes to clothing; Selfridges has a lot to offer. Men and women can enjoy a large number of luxury brands such as ALDO, Burberry, Billionaire Boys Club, Gucci and so many more. Whether you’re searching for a new comfy hoodie or a new power suit to usher in a strong work ethic, you can create unique outfits (shoes, accessories, and bags included) when you shop at Selfridges.
You can complete the look with their huge beauty selection. With well-known beauty brands such as Charlotte Tilbury and Dior, you can get your hands on skincare, haircare, makeup, fragrances, men’s grooming products, and health and wellbeing products. Whatever you may need to tie your look together, Selfridges have got it for you.
On top of that, you can also find kid’s toys, homeware, tech products, jewellery, flowers, and even food items with Selfridges. They offer luxury items at competitive prices in every category and you can find some of their best prices in their seasonal reductions sections. Another great time to make some savings when shopping at Selfridges is Black Friday and Cyber Monday; Marie Claire editors have compiled a list of some of the best Cyber Monday deals that were available last year so you can know what to expect this year.
If you’re on the hunt for some of the best luxury prices, make sure to take a look at what they have to offer so you can stay super chic and within budget.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk and letting us know. Alternatively, you can head to our contact page.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
